Facilitating Productive Communication Training

In this Facilitating Productive Communication Training course, you will learn why communication is increasingly complex and what leaders can do to increase clarity, understanding and results.

The course aims to teach learners how to recognize the impact of different communication styles, increase awareness of common communication missteps and how to avoid them, apply concepts and frameworks within the context of individual challenges, practice new techniques and tools, and receive immediate feedback. The course also focuses on developing the mindset of productive communication and the tools required to become an effective communicator.

In this course, you will learn how to:

• Recognize the impact of differing styles and how to adjust.
• Increase awareness of common communication missteps and how to avoid them.
• Apply concepts and frameworks within the context of individual challenges.
• Practice new techniques and tools, and receive immediate feedback.
• Focus on developing the mindset of productive communication and on the tools required.

FAC-P/PM Certification Information:

• All Federal employees (non DoD) who work in a Program/Project Management role are required to be FAC-P/PM certified. Private industry/contractors are eligible to attend FAC-P/PM training, but are not eligible to become certified.
• FAC-P/PM certification is awarded at the agency level and requirements vary by agency. Check with your Acquisition Career Manager (ACM) for information on certification requirements.

Course Outline:

• Module 1: Course Introduction
  
• Module 2: Communicating in the Age of More
  
• Module 3: Recognizing Differing Styles
  
• Module 4: Tools for Better Listening
  
• Module 5: When Conversations get Tougher