Leading and Managing Others Course

This course provides an overview of the core skills required to lead and manage others. It examines the role of leadership and management, the transition from employee to leader, and essential skills such as prioritizing, decision making, goal setting, and implementation.

What You Will Learn

• Distinguish between leadership and management roles
• Examine shifts in responsibility when transitioning from employee to leader
• Apply practical strategies for effective decision-making
• Develop a clear vision and set goals for individuals and teams
• Balance multiple priorities to drive results

Course Outline

Module 1: Introduction to Coaching in Leadership

• Understand the value of coaching as a leadership tool
• Distinguish coaching from mentoring, managing, and consulting
• Explore coaching’s impact in public sector leadership

Module 2: Coaching Mindset and Core Competencies

• Adopt a growth-oriented coaching mindset
• Review key coaching competencies and behaviors
• Develop presence, trust, and curiosity as a leader-coach

Module 3: Coaching Conversations and Communication

• Practice active listening and powerful questioning
• Use reflective language and empathy to support growth
• Establish rapport and clarity in coaching conversations

Module 4: Goal-Setting and Accountability

• Facilitate goal development using coaching frameworks
• Support self-directed action and commitment
• Encourage accountability without micromanaging

Module 5: Coaching for Performance and Development

• Apply coaching strategies to performance challenges
• Support professional growth and leadership potential
• Balance support with challenge to drive results

Module 6: Applying Coaching in Your Leadership Practice

• Integrate coaching into everyday leadership
• Reflect on personal coaching strengths and growth areas
• Create an action plan to develop as a leader-coach

This course is available for 30 days. You can choose when to start your access period. Once you activate, you will have 30 days to complete it (access the course materials, quizzes, projects and videos). You may request one extension of seven (7) days. Other extension requests will be evaluated on a case-by-case basis. Videos are not downloadable.