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Administering Cisco Unified Communications Manager 8.0

New Horizons Computer Learning
3.5 8 reviews
  • Advanced
  • 18 and older
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  • 462 Seventh Ave, New York, NY
  • over 5 sessions
Administering Cisco Unified Communications Manager 8.0
Administering Cisco Unified Communications Manager 8.0
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Class Description

Description Cancellation Policy

Description

Administering Cisco Unified Communications Manager (ACUCM) v8.0 provides system administrators and networking professionals with an understanding of the Cisco Unified Communications Manager System.

Who Should Attend
The primary audiences for this course are: 
  • Phone network administrators 
  • Data system administrators 
  • Entry-level network engineers 
  • Administrators 
  • IT support personnel 
  • Helpdesk support staff
Outline

Lesson 1: ACUCM Module 1: Introduction to IP Telephony
  •  Exploring IP Telephony 
  •  Describing Deployment Models 
  •  Understanding Advanced Multisite Features
Lesson 2: ACUCM Module 2: Defining the Basic Configuration
  •  Logging In to Cisco Unified Communications Manager 
  •  Examining Basic Server Configuration 
  •  Describing Multilevel Administration 
  •  Configuring DRS Backup and Restore Procedures
Lesson 3: ACUCM Module 3: User Administration
  •  Understanding User Configuration 
  •  Using the User Web Pages
Lesson 4: ACUCM Module 4: Exploring Phone Registration and Cisco Unified IP Phones 
  •  Configuring System Parameters 
  •  Supporting Cisco Unified IP Phones 
  •  Exploring Phone Registration and IP Phone Communications 
  •  Utilizing the Bulk Administration Tool (BAT)
Lesson 5: ACUCM Module 5: Basic Route Plan Configuration 
  •  Implementing Dial Plan Connectivity 
  •  Creating Route Plans
Lesson 6: ACUCM Module 6: Route Filters and Digit Manipulation
  •  Configuring Translation Patterns and Route Filters 
  •  Implementing Digit Manipulation
Lesson 7: ACUCM Module 7: Class of Control
  •  Defining Class of Control 
  •  Using Class of Control Features
Lesson 8: ACUCM Module 8: Understanding Media Resources
  •  Defining Media Resources 
  •  Exploring Media Resource Management
Lesson 9: ACUCM Module 9: Features and Services
  •  Describing Basic Features 
  •  Exploring Hunt Groups 
  •  Describing Phone Services
Lesson 10: AUC Module 1: Introduction to Cisco Unity Connection
  •  Overview of Cisco Unity Connection 
  •  Navigating Cisco Unity Connection 
  •  Understanding Call Handlers, Users, and Call Flow
Lesson 11: AUC Module 2: Configuration of Users and Contacts
  •  Explaining Users and Contacts 
  •  Managing Multiple Users
Lesson 12: AUC Module 3: Implementation of Features
  •  Implementing the Dial Plan 
  •  Understanding User Features 
  •  Accessing Voice Messaging and User Features 
  •  Managing Distribution Lists
Lesson 13: AUC Module 4: Use of Cisco Unity Connection Applications, Tools and Reports
  •  Designing an Audiotext Application 
  •  Using Cisco Unity Connection Tools and Reports 
  •  Using the DRS

Refund Policy

Please notify us at [email protected]

  • 7 or more business days in advance of your scheduled class if you need to cancel your reservation for applications classes.
  • 12 or more business days for technical classes.
You will receive a 95% refund if you cancel according to the terms above for applications and technical classes.

In the event that an instructor or the school needs to cancel at the last minute, students will receive a refund less a 5% non-refundable registration fee.

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New Horizons Computer Learning

New Horizons Computer Learning Center, part of the world’s largest independent IT training provider, offers flexible learning options from instructor-led and online courses to customized corporate training. With programs ranging from Microsoft Office to advanced Cisco and Citrix certifications, New Horizons equips individuals, businesses, and government agencies with the skills to succeed in today’s technology-driven world.

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